2. Resume: Museums & Heritage

Jessica Goreham-Penney

Halifax, Nova Scotia.  Contact via e-mail for further details. E-Mail jgoreham@gmail.com.  Online https://jgorehampenney.wordpress.com.

Heritage Professional seeking networking, collaborative, and employment opportunities in the museum field in Nova Scotia (HRM).

Employment History

Administrative Assistant  (July 2009-present). Shearwater Aviation Museum.  12 Wing Shearwater, Nova Scotia.

  • Responding to general inquiries about the museum via telephone, e-mail, and social media (Facebook, other).
  • Generating and mailing out correspondence, donor agreements, tax receipts, and invitations to museum events.
  • Primary administrator for museum’s social media accounts (Facebook, Twitter, Flickr, Youtube)
  • Other duties as required, including front-end service to gift shop customers, and museum visitors.

Collections Technician (September 2008-present). Shearwater Aviation Museum.  12 Wing Shearwater, Nova Scotia.

  • Under guidance of curator, assessing donated items for inclusion in museum’s artefact collection, and inputting relevant data into CFAMS (Canadian Forces Artefact Management System) database.
  • Researching artifacts using materials found in museum’s library and archival collections, other sources (internet, Canadian Forces).
  • Design and fabricate storage containers for at-risk artifacts.
  • Assist curator with planning and implementing exhibits and special events.

Functions Coordinator (July 2007- January 2008). Barley Hall/York Archaeological Trust.  York, North Yorkshire, England.

  • Assisted clients with inquiries for weddings and other functions via e-mail, telephone and post.
  • Planned and coordinated all functions with Barley Hall recommended contractors.
  • Line management and maintenance of suitable wedding/functions team.
  • Preparation/maintenance of up-to-date records for the Office Administrator to manage all client and contractor invoices.
  • Liaised with York Archaeological Trust’s reservation line to determine hall availability.
  • Assisted with running of museum and other duties as required (preparing deposits, balancing cash register at end of day, training volunteers in admission sales procedures and gift shop tasks).

Visitor Services (2007-2008). York Minster.  York, North Yorkshire, England.

  • Assisted visitors with ticket sales, admission to tower, and distribution/troubleshooting for audio guides.
  • Increased York Minster revenue via guide book sales and gift aid.
  • Tower Top marshalling duties.
  • Assisted vergers to ensure smooth running of church services, including Evensong.

In-Bound Customer Service Representative (summer 2004). Corporatel (now Blue Ocean).  Halifax, NS.

  • Represented Nova Scotia tourism on bi-lingual telephone line (English/French).
  • Provided potential and current visitors with information about regions, transportation options, attractions in the province of Nova Scotia.
  • Assisted visitors with reservations for hotels, rental cars, and attractions.

Education

Diploma in Applied Museum Studies.  Years Attended: 2003-2006. Algonquin College.  Ottawa, Ontario.

  • Received advanced diploma in Applied Museum Studies from the School of Health and Community Studies, with Honours.
  • Dean’s List.

Diploma in Costume Studies.  Years Attended:  2001-2003. Dalhousie University.  Halifax, Nova Scotia.

  • Received diploma in Costume Studies from the Theatre department.

Additional training, Conferences, etc

UnConference: Podcamp Halifax 2011 (non-presenting attendee).  January 23, 2011. Podcamp Foundation/Halifax Tweeple.  Halifax, Nova Scotia.

From Podcamp Halifax 2011 Website:  “The third annual Podcamp Halifax being held at Alderney Landing will feature blogs, wikis, podcasts and online video as its stars, bringing in experts and hobbyists alike to revel in social media’s glory.”

Workshop: Building a Social Media Strategy.  November 16, 2010.  Association of Nova Scotia Museums.  Halifax, Nova Scotia

One-day workshop, delivered by ANSM and TIANS at Maritime Museum of the Atlantic.

From workshop description:  “Social Media as a cost effective and robust marketing tool for museums has tremendous potential. The great challenges are finding which social media tool is best suited to your museum and making an approach which is both effective in reaching your audience and realistic in terms of your resources.”

Workshop: Exhibition Installation and Shipping.  March 5, March 12 2009.  Nova Scotia College of Art and Design.  Halifax, Nova Scotia.

2 evening workshop at Anna Leonowens Gallery.

From course description:  “(students) will learn hands-on technical skills and tricks of the trade in this behind-the-scenes view of gallery installation. Installation design, hanging objects, lighting, appropriate labeling and signage and inexpensive but safe packing and shipping of objects will be covered.”

References

  • · Available upon request  Please e-mail.
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